AUTOMEGA®
Custom Auto Trim & Graphics Inc.

TERMS AND CONDITIONS OF SALE

RETURN POLICY

TERMS AND CONDITIONS OF SALE:

USE OF WEBSITE
By entering our web site, you agree to comply with the terms and conditions set forth below. If you do not wish to be bounded by these terms and conditions, you may not access, use or purchase from this site either online or by phone.

If you submit an order online and have checked the box stating that you have read and agreed to our Terms and Conditions of Sale, you are agreeing to be bound by these terms. If you do not agree to these terms and conditions, you must not submit or finalize your order, and you may not access, use or purchase from this site either online or by phone.

Our products are advertised for sale exclusively online. Our terms and conditions are posted conspicuously - if you place your order by phone you are also agreeing to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must not place your order and you may not access, use or purchase from this site either online or by phone.

RESPONSIBILITY OF PURCHASER

Customer is responsible for selecting the correct part number for their vehicle. We assume no liability or incidental costs incurred for wrong parts purchased.

All products sold on this web site are strongly recommended to be installed by professionals in the automotive trade who are experienced in installing the particular product that they purchase. Anyone who purchases from this site, including consumers, re-sellers or installers, are accepting responsibility for the proper installation of these products. Consumers are advised to use an installer that warrants their labor against improper installation.

PAYMENTS

All items must be prepaid prior to shipping, we do not ship C.O.D.

We accept payments by Money Order or Credit Cards (no international credit cards).

Billing Addresses for Credit Card Payments
We require your official billing address listed on file with your credit card company in order to obtain an authorization to complete your order even if you ship to a different address.

Shipping to Different Addresses

• Credit Card Payments: We can ship all items to a different address from your billing address, except for 'Tagged' items.
• Money Orders: we can ship to different addresses if paid by Money Order.
• Tagged Items: Body Kits, Lambo Dr Kits, high value and other tagged items can only be shipped to an address that is on account with your credit card company.
  If you wish to ship to a different address than your billing address, you can call your credit card company and ask them to add an alternate or temporary shipping address to your account for the transaction. (Adding this temporary address will not change your official address, it will only give your bank notice that you are authorizing a shipment to an alternate address.) Once we verify your alternate address with your credit card company, we will be able to obtain an authorization to charge your credit card.

CUSTOM/ SPECIAL ORDERS
Custom or Special order items require prepayment before shipping.

Custom or special order items are items that are made to order, painted to order, special size or other non-stocking items.

CANCELLATIONS
Cancellations, after processing your order, if allowed, are subject to a cancellation fee similar to restocking charges if the order has not shipped.

If your order has shipped before notice of cancellation, shipping charges will not be refunded and you will need to request a return and obtain a Return Authorization Number, if the return is allowed as described under "Returns" below.

REFUSED DELIVERIES/ RE-DIRECTED SHIPMENTS
Refused merchandise at time of delivery will incur return freight charges in addition to cancellation or restocking fees.

Customer is responsible for all charges associated with re-directed shipments..

PRODUCT INSPECTION
It is the customer's responsibility to open the package and inspect the items upon delivery. Packages that appear to be damaged should be immediately reported to the freight carrier. Damage due to shipping is the sole responsibility of the freight carrier. All claims are to be made by the customer directly with the carrier. Shipping carriers will not honor late claims.

TEST FIT PARTS (DRY FITTING)
All items should be inspected for defects or damage and "dry fitted" prior to being installed. Installation instructions provided should be followed completely.

We recommend that all items be professionally installed. Any concern or question as to fit or installation should be brought to our attention. We provide technical support during our normal business hours to help with installations.

All reasonable attempts should be made for proper installation before making a return claim. It is our sole discretion to authorize returns for credit or exchange.

RETURN POLICY:

REQUEST FOR AUTHORIZATION
We must be notified of all return claims within 7 days of delivery date of your order. You must call us first to obtain authorization for the return. We will give you instructions on how to ship the return. Do not return items without prior authorization. We will not accept shipments to us without a confirmed Return Authorization Number.

Absolutely no returns will be accepted after 30 days.

Items must be returned in its complete new, unused condition for credit.

Package and Insure Items/ Condition of Parts
If you are instructed to ship your return prepaid, the items must be shipped back within 10 days and insured for its full value against loss or damage. Any items shipped freight collect will be refused and returned to you your expense.

All items authorized for return must be carefully packaged in its original carton including all packing material, or in another box that is suitable to protect its contents.

It is important that you insure your package against shipping damage in transit as items returned in scratched or damaged condition will not be credited. If items are damaged in shipment, you will have to make a claim with your shipper to recover the cost of the item.

CREDITS
Items must be returned in its unused condition for credit. Items not in new, unused conditions will not receive credit.

Shipping and Handling charges are services performed and completed at time of original delivery and are non-refundable.

Items returned under warranty will be exchanged or credited at our option. Liability is limited to replacement value of the

NON-RETURNABLE ITEMS:
Custom or Special Order items are not returnable (Custom or special order items are items that are made to order, painted to order, special size or other non-stocking items).

Painted Orders are not returnable.

Items cut-to-order, such as moldings and vinyl wrap are not returnable.

Clearance Sales: All sales are considered FINAL; clearance sale items are not returnable.

RESTOCKING CHARGES
Restocking charges are fees incurred for inventory control, administration and handling of returns.

Any item, except as described below, returned for any reason other than what is covered under warranty will be subject to a 20% restocking charge.

• Billet Grilles: 25% restocking charge.
• Body Kits: Restocking fees of 25%-30% depending on each Manufacturer Brand.
• Fender Flares: 25% restocking charge.
• Lambo Door Hinges: 25% restocking charge.
• Nerf Bars/ Step Bars: 25% restocking charge.
• Stainless Steel and Chrome Products: 25% restocking charge.
• Rear Window Graphics: Rear window graphics are custom made to order. All Returns and Exchanges are subject to a 20% restocking charge. Customer is responsible to accurately measure the outside of the window to determine the appropriate size graphic before placing order.

LIMITATION of LIABILITY and DISCLAIMER

The AUTOMEGA® web site (www.CustomAutoTrim.com) and the materials therein are provided "AS IS". AUTOMEGA® makes no representations or warranties either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that AUTOMEGA®, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the AUTOMEGA® web site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

WEBSITE IMAGES

Please be aware that all cars depicted on the website are highly customized cars. Each car has had many modifications made to them including painting and possibly altering of the depicted kit. Please read the description of the part carefully as one or more of the kit options may include a different part then depicted in the image. The depicted parts may have extra work including, but not limited to, molding, cutting, or adding to the original piece. Parts such as lights, splitters, canards, paint, and others accessories are not included unless specifically specified in the product description.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, AUTOMEGA® shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. AUTOMEGA® shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. In any event if your credit card has already been charged for the purchase AUTOMEGA® shall immediately cancel the order and issue a credit.

COPYRIGHTS/TRADEMARKS

All of the contents on this site including graphics, text, logos, button icons, images, audio/video clips and software belongs to AUTOMEGA® and are protected by U.S. and international copyright laws. Any unauthorized use of these materials may be a violation of copyright, trademark and other applicable laws and could result in criminal or civil penalties.

AGREEMENT

This agreement shall be governed by, construed, and enforced in accordance with the laws of the State of California. Venue for any action or proceeding arising out of this agreement, or alleged breach thereof, shall be solely in San Diego County, California, within the City of San Diego, California.

AUTOMEGA ® is a registered trademark of Custom Auto Trim and Graphics, Inc. COPYRIGHT ©1996 - 2014. Custom Auto Trim and Graphics Inc. All rights reserved.